Appointment for U.S. Citizen Services
To make an appointment for the following services, you must email Apiaconsular@state.gov or contact our ACS section by calling (685) 21631 extn 2222 (leave a brief message with a contact number). Embassy staff will confirm your appointment by email or phone. Our consular window is also open for ‘walk in’ enquiries for U.S. passport and citizenship cases only from 9-11am daily.
- Passport for applicants under 15 years First Passport
- Passport issued more than 15 years ago
- Replace a lost/stolen/damaged passport
- Consular Report of Birth Abroad (CRBA)
Please be advised that the appointment time is a guide as to when you should plan to be at the Embassy. It is not necessarily the time you will be seen by the Consular Officer. Applicants should plan to spend at least an hour at the Embassy.
Access to the U.S. Embassy Apia
For the safety of all of our customers and staff, all visitors to the Embassy must pass through security screening at our reception area before entering the Embassy. Please allow time for screening before your appointment.
Please do not bring luggage, including backpacks, to your appointment. You will not be able to bring these items into the Embassy, and there is no storage available in our office.
Mobile telephones and other telecommunication devices, electronic recording devices, and cameras may not be taken into the Embassy. Please turn them off, and leave them with the guards at the reception area. They can be collected after your appointment.
Aerosols of any kind are prohibited, and must be left with the guards until after your appointment.
Any type of headwear, including baseball caps, must be removed while in the Embassy.